Legal

Accessibility Statement

Clarity should be available to everyone. We want every visitor to be able to read, navigate, and reach us on this site, regardless of ability or the technology they use.

Last reviewed[EFFECTIVE DATE] Applies toowlopsconsulting.com

OwlOps Consulting LLC is committed to making owlopsconsulting.com accessible to people with disabilities. We are continually improving the experience for everyone and applying the relevant accessibility standards as we do.

01Our commitment

Accessibility isn't a feature we added to this site; it's part of how we think about clear communication. Business leaders who are blind, have low vision, have limited mobility, are Deaf or hard of hearing, or have cognitive differences should be able to learn what we do and get in touch with the same ease as anyone else.

We treat accessibility as an ongoing responsibility rather than a one-time checkbox. As the site evolves, we test new pages and content against the standard described below.

02The standard we follow

WCAG 2.1, Level AA

The Web Content Accessibility Guidelines, published by the World Wide Web Consortium (W3C), define how to make web content more accessible. Level AA is the standard referenced by the Americans with Disabilities Act (ADA) guidance and most international regulations.

We aim for this site to be partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that most of the content meets the standard, and we've documented the exceptions we know about in Section 4. We chose that wording deliberately; no site is perfect, and we'd rather be honest about where we stand.

03What we've done

Measures built into the design and development of this site include:

Readable typographyBody text at 16px or larger, generous line height, and no justified text. Everything resizes cleanly to 200% without horizontal scrolling.
Color contrastNavy text on white and white text on navy both exceed the 4.5:1 ratio. Color is never the only way information is conveyed.
Keyboard navigationEvery link, button, menu, and form field can be reached and operated with a keyboard alone, with a visible gold focus indicator.
Semantic structureProper heading hierarchy, landmarks, and lists so screen reader users can understand and jump through each page.
Image descriptionsMeaningful images, including our infographics, carry text alternatives. Decorative graphics are hidden from assistive technology.
Accessible formsEvery field has a visible label, errors are described in text, and required fields are announced, not just marked with color or an asterisk.
Responsive and zoomableLayouts reflow on any screen size, and pinch-zoom is never disabled on mobile.
Motion respectedAnimations and transitions are disabled automatically for visitors who have set "reduce motion" in their system preferences.

04Known limitations

Despite our efforts, some parts of the site may not yet be fully accessible. We're aware of the following and are working on them:

Infographic images
Our blog infographics are complex images. Each has a summary text alternative, but the full content is also available in the surrounding article text.Planned: long-form descriptions linked beneath each infographic.
Downloadable PDFs
Some PDFs provided by third parties or created before this statement may lack proper tagging for screen readers.Workaround: contact us and we'll provide the content in an accessible format.
Embedded scheduling tool
The discovery call booking widget is provided by a third party and may not fully meet our standard.Workaround: email or call us and we'll book the time for you.
Note for site owner: keep only the limitations that are true. If the infographics get long descriptions or no PDFs are hosted, delete those rows. An honest, short list is more defensible than none. Remove this note before publishing.

05Third-party content

Some content on this site is provided by third parties, such as embedded scheduling tools, social media links, and video players. We don't control these services and can't guarantee their accessibility. When we choose tools, accessibility is one of the criteria, and we'll always offer an alternative way to accomplish the same task when you contact us.

06Adjusting your experience

Your device and browser already include tools that can make this site easier to use:

  • Zoom in with Ctrl + + (Windows) or ⌘ + + (Mac). The site is built to work at 200% and beyond.
  • Use reader mode in Safari, Firefox, or Edge to strip the page down to text for articles.
  • Turn on a screen reader such as VoiceOver (Apple), Narrator (Windows), NVDA, or JAWS. This site is tested with VoiceOver and NVDA.
  • Reduce motion in your operating system's accessibility settings; the site will respect it automatically.
  • Increase contrast or invert colors using your system's display settings; our layouts remain legible under these modes.

The W3C's "Better Web Browsing" guide covers these options in more detail for every major platform.

07Report a barrier

If you have trouble accessing any part of this site, or you have a suggestion for how we could do better, we'd like to hear from you. Please tell us the page address, what went wrong, and what assistive technology or browser you were using so we can reproduce it.

Accessibility feedback

We aim to respond within 5 business days and to resolve reported issues as quickly as we reasonably can.

If you're not satisfied with our response, you may also contact the U.S. Department of Justice regarding ADA concerns.